-I have summarized the conversation-

Me: Is the consumerinfo.com a hard or soft inquiry.
EQ: Soft
Me: I read at the bottom that a 'soft' inquiry has a prefix?
EQ: Let me check on that...one sec.
...
EQ: It is a soft inquiry.
Me: Is there any way I can get that in writing?
EQ: You could probably go to the library and find a book on it.
Me: I mean from EQ, you are telling me it is soft, there is no proof that it is.
EQ: I am looking at a memo right in front of me that says the consumerinfo.com inquiry is soft. It will remain on you credit for one year. It will not be devulged to other buisnesses or effect your score. With all the new internet companies now-a-days, all of it is so new, and there is just not a prefix for it, but it is soft.
Me: Can I get a copy of the memo you have?
EQ: No.

Before anyone starts throwing furniture at how rude the EQ person sounds, he did not sound at all like I wrote. I paraphrased and actually he was VERY nice and tried as much as he could to help. Unfortunately I do not have any proof that it did not effect my score except what he said.

FYI - Something interesting also happened. I noticed on my report that one of my "Employmnt History" was incorrect (only a misspelling). I asked him if he could help me with that. He said that EH was being removed from the report entirely. He said that EQ was asking people to leave things like they are or remove them as of today. I told him that I did not want him to change mine, it seems to be working right now . I asked him why they were removing it, he said because people were changing jobs a lot now-a-days as well as some people need to keep 2, 3, even 4 jobs to make ends meet.


JAA